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Slate Desk — Minimalist Premium Helpdesk
Role: Support UX, Workflow Simplification & Agent Experience Design
Deliverables: Figma, Helpdesk UX, Focus Mode
Executive Overview
Clean support platform to reduce agent overload.
The Challenge
Cluttered tools causing burnout.
Project Goals
One-task focused workspace.
Proven Execution Process
1
Wide margins and readable typography.
2
Smart context sidebar.
3
Distraction-free Focus Mode.
4
Key KPI cards.
Designed Screens & Components
Conversation View
Focus Mode
Ticket Timeline
